Let's Talk - Effective Communication Skills Training

This programme is designed for key communicators and for people who are already effective communicators but who want to develop and enhance their skills.
 
Communication skills have to be developed, honed and added to on an on-going basis. They are the heart of interpersonal skills and the greater your awareness of how it all works, the more effective your communication will be. The more effective your communication – the better the business works and grows.
Most people in business think they communicate pretty well, and in our experience that's generally true. However, even the best communicators can have their skills undermined when they get wrong-footed, face potential humiliation, feel misunderstood, are working under great pressure or are taken by surprise by someone else's behaviour.

Then it all seems to fall apart, instructions are not carried out, targets are not met, the blame culture sets in and people regress to all kinds of inappropriate and unhelpful behaviour.

Our communication skills training teaches you to recognize what needs to be said and done and how - if you know how the dynamics work, you can be in charge of them.

You get to choose from a whole range of tools and techniques that fit your personal style. We're big on personal style because when it comes to communication you can't be anyone other than yourself.

We like to develop the skills people already have and the things they already do well, rather than focusing on what's wrong or what needs to be fixed.

Being a good communicator is often about feeling confident in those situations where you don't always feel comfortable, so we make life easier for you by enhancing what's already there. In other words, you don't have to learn a whole bunch of radically new things.

Being an effective communicator means that other people take you seriously, listen to what you have to say and engage in dialogue.

Our communication skills training improves your ability to influence, negotiate, make an impact, deal with conflict and difficult people - really, anything that has to do with people dealing with other people with far more confidence, assurance and authenticity.

Course objectives:-

On succesful completion of the course program participants will be able to

• Recognise the efects of conscious and uncinscious comunitcation
• Understand what type of communication is needed when
• Build rapport
• Listen skillfully
• Set and communicate clear goals
• Influence others to agreement and action
• listen behind the words for true intention
• Select patterns andd language patterns to communicate powerfully

To book a sessin or find out more contact